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Frequently Asked Questions
1. Are Antique Al Kholoud products sold at any other retailers?
No, our items are sold just on this website and at our showroom in Kuwait.
2. How often do you restock?
Every 3 months.
3. How many items can I buy in one purchase?
No limit for purchasing.
4. I placed my order, when will the package arrive?
The estimation time for deliver after placing the order is 7 working days.
5. How can I get in touch with your customer service team?
You can contact our team by email or viewing contact us page.
6. I emailed your customer service team. When should I expect a response?
We have a 24/7 team to response to all your inquiries and questions.
7. Do I need to set up an account to place an order?
No need to set up an account to place an order, just contact our team to give you all the information needed. But, if any customer wishes to be a participant in an auction, they have to create an account on our website.
